Privacy Policy

Effective Date: 04/21/2026 Last Updated: 04/21/2026

The Carroll Group ("we," "us," or "our") is a real estate team affiliated with Compass, a licensed real estate brokerage. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (the "Site") or interact with us through it.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out a contact form, subscribe to our email list, or otherwise communicate with us through the Site. This information may include:

• Name
• Email address
• Phone number
• Mailing address or property location of interest
• Any additional information you choose to include in a message to us

We may also automatically collect limited technical information when you visit the Site, such as your browser type, device type, IP address, referring website, and pages viewed. This information is used to help operate and improve the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the real estate services you request
• Send you information about properties, listings, or market updates you have asked to receive
• Communicate with you about your transactions or potential transactions
• Maintain and improve the Site
• Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Compass, our affiliated brokerage, which may process and store your information through its systems (including its customer relationship management and transaction platforms) in connection with providing real estate services to you. Compass's use of your information is governed by Compass's own privacy policy, available at compass.com.
• Service providers who help us operate our business and the Site (for example, email platforms, customer relationship management tools, or website hosting providers), who are only permitted to use your information to perform services for us
• Real estate professionals and affiliates involved in assisting with your inquiry or transaction, including cooperating brokers, lenders, title companies, and inspectors where relevant
• Legal authorities, if required by law, subpoena, or to protect our legal rights
• Successors in the event of a merger, acquisition, or sale of all or part of our business

4. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to help the Site function properly and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the Site may not function properly without cookies.

5. Data Security

We take reasonable measures to protect the information you provide from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Your Choices

You may opt out of receiving marketing emails from us at any time by following the unsubscribe link in any email we send, or by contacting us directly using the information below. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

The Carroll Group 2206 21st Avenue South Nashville, TN 37212 Website: carrollgroupnash.com Email: info@carrollgroupnash.com Phone: (615) 856-9235